Alignment & Troubleshooting

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4. Adjustment and Troubleshooting
Adjustment and Troubleshooting
This chapter describes some of the main service procedures including:
Using the Tech mode; Clearing paper jam and test patterns.
Tips for avoiding paper jams, Clearing paper jams.
Solving other problems.
4.1 Alignment and Adjustments
4.1.1 Control Panel
1 Display:
Shows the current status and prompts
during an operation.
8 ID copy:
You can copy both sides of the ID Card
like a driver's license to a single side of paper.
2
Toner col ors:
The toner colors shown below the
LCD display co-works with display messages.
9
USB Print:
Allows you to directly print files stored
on a USB flash drive when it is inserted into the
USB port in the front of your machine.
3 Status:
Shows the status of your machine.
4 Menu:
Enters Menu mode and scrolls through the
available menus.
10 Scan to:
Allows you to access a list of the PC soft-
ware programs that an image can be scanned to.
11 Black :
Starts a job in Black and White mode.
5 Scroll buttons:
Scroll through the options
available in the selected menu, and increase or
decrease values.
12 Color:
Starts a job in Color mode.
13 Stop/Clear:
Stops an operation at any time. In
Standby mode, clears/cancels the copy options,
such as the darkness, the document type setting,
the copy size, and the number of copies.
6 OK:
Confirms the selection on the screen.
7 Back:
Sends you back to the upper menu level.
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Samsung Electronics
 Adjustment and Troubleshooting
4.1.2 LED Function
The Status LED on the control panel shows the status of your machine.
See the table below to know your machine's status.
Status” LED
Description
Off
The machine is off-line.
The machine is in Power Save mode. When data is received, or any button
is pressed, it switches to on-line automatically.
Green
Blinking
When the backlight slowly blinks, the machine is receiving data from the
computer.
When the backlight fast blinks, the machine is printing data.
On
The machine is on-line and can be used.
Red
Blinking
A minor error occurs and the machine is waiting an error to be cleared.
Check the display message, and solve the problem referring to
Understanding display messages.
The toner cartridge is low. Order a new toner cartridge.
You can temporarily improve print quality by redistributing the toner.
On
The toner cartridge is totally exhausted.
Remove the old toner cartridge and install a new one.
A problem has occurred such as a paper jam, opened cover or no paper in
the tray, so that the machine can not continue the job. Check the message
on the display, and refer to Understanidng display messages.
The toner cartridge is low, empty, or needs to be installed a new one. See
Understanding the toner cartridge messages on the display
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Samsung Electronics
 Adjustment and Troubleshooting
4.1.3 Jam Removal
Jam area
When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear
the paper jam.
4.1.3.1 In the tray
1. Open and close the front cover. The jammed
paper is automatically ejected from the
machine.
If the paper does not exit, go to the next step.
3. Remove the jammed paper by gently pulling it
straight out.
2. Pull the tray out of the machine.
If the paper does not move when you pull, or if
you do not see the paper in this area, check the
paper exit area.
4. Insert the tray into the machine until it snaps
into place. Printing automatically resumes.
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Samsung Electronics
 Adjustment and Troubleshooting
4.1.3.2 In the mamual feeder
1. Pull the tray out.
3. Pull the Jammed paper out of the manual feeder.
2. Push the manual feeder tab down.
4. Insert the tray into the machine until it snaps
into place. Printing automatically resumes.
4.1.3.3 In the paper exit area
1. Open and close the front cover. The jammed
paper is automatically ejected from the
machine.
3. Lift the scan unit.
2. Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there
is any resistance when you pull, stop and go to
the next step.
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Samsung Electronics
 Adjustment and Troubleshooting
4. Holding the inner cover open, carefully take the
jammed paper out of the machine.
5. Holding down the scan unit gently and slowly
until it is completely closed. The inner cover will
be closed automatically by the scan unit closed.
Be careful not to pinch your fingers!
6. Open the rear cover.
7. If you see the jammed paper, pull it straight up.
8. Close the rear cover. Printing automatically
resumes.
If there is any resistance and the paper does
not move when you pull or if you cannot see
the paper under the scan unit, continue to the
next step.
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Samsung Electronics
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